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Tuesday, October 11, 2005

 
Kudos to Esteban Kozak from SearchFox for replying so quickly to my grumpy rant of last night. He left a very helpful comment that assisted me in moving my subscriptions from Bloglines across to SearchFox. That there was a problem isn't the issue - there often is with new resources - the fact that he was right on the ball with it, polite and helpful really is. Just that alone defuses all my irritation and gets me back on side again. It's a perfect example of how a company can respond to a customer complaint in a positive manner and turn the whole thing around literally overnight. Moreover, it's one that I'm going to be using in the future. Excellent stuff, and many thanks Esteban!

Comments:
Just trying to be helpful. Thank you for the complements...
 
Can we share this secret, because I know that bloglines gives that same problem when you try and move your OPML almost anywhere in fact Bloglines told me that "at this time, it is only possible to import Bloglines subscriptions into other Bloglines accounts, or into Firefox's feed reader, Sage (that we know of)".
 
Hi Scott,

Details as given are:

1- Right click on "Export Subscriptions" in Bloglines
2- Select "Save Target As"
3- Import the file into SearchFox

You might have to play around a little at the second stage, but I finally got it to work.
 
Cheers Phil. Can give searchfox a proper try out now, rather than the half hearted look I have given it over past 6 weeks.
 
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